BPO Services
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Branding and Marketing
Our experts understand that every client is unique and we need to be dynamic and flexible in our approach every time. From the C’s of marketing to the P’s we prepare a comprehensive plan built around your specific targets paving your road to success.
Sales
The prime focus of our sales team is to gel with our client’s business and product, this enables us to bridge the gap between consumer expectations and supplier behavior. Over the years we have focused on improving the quality of our service and we have recently acquired the ISO- 18295 certification that signifies our commitment to excellence and quality.
Customer Service
ISO certification has improved our service delivery infrastructure with more detailed reporting and comprehensive analytics. If your company has a subscription model and brand loyalty is a concern, look no further because Nixxe Solutions is the answer.
Chat Support
According to a study conducted by Guardian, millennials and post- millennials are more likely to type while conversing than talking. Businesses have answered this with AI based Chat Bots, and auto generated responses. Online chat support should be able to offer more help than what is offered currently. Nixxe Solutions approaches this module as an extension of customer service and we apply the same principles of product knowledge and assistance to deliver better consumer satisfaction. We offer 24/7 support and minimal resolution time for customer queries.
With the latest AI driven tools, we constantly improve the standard of service which results in improved customer experience. With Nixxe Solutions you can reimagine consumer support and we make it a reality.
Digital Marketing and SEO
The key to all digital marketing and SEO is unique and intriguing content that is transmitted with an effective media. Our teams take a deep dive into your business and with your collaboration creates mind altering content that is the transmitted with the use of effective channels to maximize reach to potential customers. In time, with proper strategy your business has an organic lead generating project that is growing every day.